**Job Title:** Administrative Assistant/Receptionist - Funeral Home
**Company Overview:**
Join our compassionate and dedicated team at [Funeral Home Name], where we provide support and guidance to families during their most difficult times. Our commitment to professionalism and care in each service reflects our values, ensuring that every family feels comfortable and respected.
**Key Responsibilities:**
- Serve as the first point of contact for clients and guests, providing exceptional customer service in person and over the phone.
- Maintain a clean and welcoming environment in all areas of the funeral home, ensuring it is “family ready” at all times.
- Assist in the preparation and filing of necessary documentation, including insurance claims, military forms, and death certificates.
- Create and design memorial packages, including memorial folders and tribute videos, to honor loved ones.
- Collaborate with funeral directors and support staff to relay information regarding services and client needs, adapting to various tasks as assigned.
**Required Skills and Qualifications:**
- Minimum of one year of experience in a similar or related role.
- Proficient in office technologies, digital equipment, and software applications.
- Strong interpersonal skills with the ability to connect with diverse individuals, exhibiting compassion and empathy and confidentiality.
- Exceptional attention to detail and effective written and verbal communication abilities.
- High School Diploma; bilingual skills are a plus. Ability to manage time efficiently and prioritize tasks in a fast-paced environment.
-This position demands a high level of commitment, including reliable and consistent attendance to meet the needs of the families we serve.
**Pay:** Hourly rate based on experience.
**Benefits:**
- PTO
- 9 Paid Holidays
- Medical, Dental, Vision Insurance
- 401K matching
- Cell phone stipend
If you are passionate about helping others and thrive in a supportive team environment, we encourage you to apply.
